Terms of Service

These Terms of Service (“Terms”) govern your access to and use of JoltPost (“JoltPost”, “we”, “us”, or “our”), a product operated by Jolt Labs, a sole proprietorship registered in British Columbia, Canada. The Services include the website at https://joltpost.com, the JoltPost dashboard, our APIs, and any related documentation (collectively, the “Services”).

By accessing or using the Services, you agree to be bound by these Terms and by our Privacy Policy. If you are entering into these Terms on behalf of a business or other entity, you represent that you have the authority to bind that entity.

1. The Services

JoltPost is an AI-powered social media scheduler that helps you draft, optimize, schedule, and publish content across connected third-party platforms, including X (Twitter), Facebook, Instagram, Threads, LinkedIn, YouTube, TikTok, Bluesky, and Pinterest. The specific platforms, features, and posting quotas available to you depend on your subscription plan and the integrations you choose to connect.

2. Eligibility & Accounts

You must be at least 13 years old (or the minimum age required to consent to the processing of personal data in your jurisdiction) to use the Services. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at support@joltpost.com if you suspect unauthorized access.

3. Third-Party Platforms

3.1. Platform Terms Apply

JoltPost lets you connect third-party social media accounts and act on them on your behalf. Your use of each connected platform through JoltPost is also subject to that platform’s own terms, developer policies, and community standards, including but not limited to:

• YouTube: YouTube Terms of Service and the Google Privacy Policy;
• Meta (Facebook, Instagram, Threads): Meta’s Platform Terms, Developer Policies, and Community Standards;
• X (Twitter): the X Developer Agreement and Policy;
• LinkedIn: the LinkedIn API Terms of Use;
• TikTok: the TikTok Developer Terms of Service and Content Sharing Guidelines;
• Pinterest: the Pinterest Developer Guidelines;
• Bluesky: the Bluesky Terms of Service.

You are responsible for ensuring that the content you publish through JoltPost complies with every platform it is published to.

3.2. No Affiliation

JoltPost is an independent product of Jolt Labs and is not endorsed, sponsored by, or affiliated with any of the third-party platforms listed above. Logos and trademarks are the property of their respective owners.

3.3. Platform Changes

Third-party platforms may change, limit, deprecate, or revoke API access without notice. JoltPost is not liable for any loss of functionality, scheduled posts that fail to publish, or data made unavailable as a result of changes on a third-party platform.

4. Your Content

4.1. Ownership

You retain all right, title, and interest in and to the text, images, video, and other content you upload, create, or schedule through the Services (“Your Content”).

4.2. License to JoltPost

You grant Jolt Labs a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify, transmit, and display Your Content solely as needed to operate and provide the Services — including to transmit Your Content to the third-party platforms you have authorized, to generate AI-assisted adaptations, and to create backups.

4.3. Your Responsibilities

You represent and warrant that: (a) you own or have all necessary rights to Your Content; (b) Your Content does not infringe the intellectual property, privacy, or other rights of any third party; (c) Your Content complies with all applicable laws and with the terms of each platform on which it is published; and (d) you will not use the Services to publish content that is unlawful, harassing, defamatory, hateful, fraudulent, sexually exploitative of minors, or otherwise prohibited by a destination platform.

5. Acceptable Use

You agree not to:

• Reverse engineer, decompile, or attempt to extract the source code of the Services;
• Resell, sublicense, or provide the Services to third parties except as expressly permitted;
• Use the Services to send spam, to post coordinated inauthentic content, or to violate any platform’s rules against automation abuse;
• Circumvent rate limits, usage quotas, or any technical restriction of the Services or of a connected platform;
• Interfere with the integrity, security, or performance of the Services;
• Use the Services in violation of applicable law.

We may suspend or terminate your account if we believe, in good faith, that you have violated this section.

6. AI Features

JoltPost offers AI-assisted drafting, rewriting, and optimization. AI output can be inaccurate, misleading, or unsuitable for your audience. You are solely responsible for reviewing AI-generated content before it is published. JoltPost does not warrant that AI output is fit for any particular purpose and will not be liable for content you publish through the Services.

7. Subscriptions, Fees & Refunds

7.1. Fees

Access to paid features requires an active subscription. Fees are billed in advance on a recurring basis (monthly or annually depending on the plan you select) and are non-refundable except as stated in Section 7.3 or as required by law.

7.2. Platform Pass-Through Costs

Some platforms charge per-request fees for API use (for example, X charges per post write). JoltPost absorbs these costs within your subscription unless your plan’s posting quotas are exceeded. We reserve the right to adjust pricing or posting quotas with reasonable advance notice if third-party pricing materially changes.

7.3. Refund Policy

You may request a full refund within 14 days of your initial paid subscription by emailing support@joltpost.com. Subscription renewals are non-refundable. You can cancel auto-renewal at any time from your account settings; cancellation takes effect at the end of your current billing period.

7.4. Taxes

You are responsible for all applicable taxes, including GST/HST and provincial sales taxes, other than taxes based on Jolt Labs’ net income.

8. Intellectual Property

Jolt Labs retains all right, title, and interest in and to the Services, including all software, designs, trademarks, and documentation. Nothing in these Terms grants you any right to use our trademarks, logos, or branding without our prior written consent.

9. Warranties & Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” JOLT LABS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT SCHEDULED POSTS WILL ALWAYS BE PUBLISHED ON TIME OR AT ALL, GIVEN DEPENDENCIES ON THIRD-PARTY PLATFORMS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, JOLT LABS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, FOLLOWERS, ENGAGEMENT, OR GOODWILL. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED CANADIAN DOLLARS (CAD $100).

11. Indemnification

You agree to indemnify and hold harmless Jolt Labs and its affiliates, employees, and contractors from any claims, losses, or expenses (including reasonable legal fees) arising from: (a) Your Content; (b) your breach of these Terms or any third-party platform’s terms; or (c) your violation of applicable law.

12. Termination

You may stop using the Services and delete your account at any time. We may suspend or terminate your access if we reasonably believe you have violated these Terms, if required by law, or if continued provision of the Services to you poses a security, legal, or reputational risk. Upon termination, Sections 4, 8, 9, 10, 11, 13, and 14 survive.

13. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via email or a prominent notice on the Website at least fifteen (15) days before they take effect. Your continued use of the Services after the effective date constitutes acceptance of the revised Terms.

14. General

14.1. Governing Law

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. Any disputes shall be resolved exclusively in the courts located in the Province of British Columbia.

14.2. Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of substantially all of our assets.

14.3. Severability

If any provision of these Terms is held unenforceable, the remaining provisions shall continue in full force and effect.

14.4. Entire Agreement

These Terms, together with our Privacy Policy and any applicable order form or subscription agreement, constitute the entire agreement between you and Jolt Labs regarding the Services and supersede all prior agreements.

14.5. Contact

Jolt Labs (operator of JoltPost)
British Columbia, Canada
Email: support@joltpost.com